OUR STORY
Sytara is a homegrown brand launched as a passion project of three designers from Mumbai, India. We love astronomy, designing, branding and eCommerce and decided to combine all of that into one. Our aim is to not only provide a memorable gifting experience but also create timeless art pieces that people cherish for lifetime. We hope you enjoy our product and brand. We would love to hear from you about anything from Alpha Centauri to Zero Gravity Coffee Makers <3
FAQs. General Information
What is a star map?
Star Map is a map of the position of stars, planets, moon & sun as seen from a specific place and time on earth. Each star map is unique for that time and location.
How do you make the Star Map? How accurate is it?
The entire library of all celestial objects which includes approx 100 million stars, comets and asteroids has been logged by NASA Astronomical Data Center Star Catalog.
This data comes from past and present NASA planetary missions, astronomical observations, and laboratory measurements.
We use this data and feed it into our proprietary software which then uses the geographical coordinates and the date-time provided by you to chart out an accurate map of these objects.
We then beautify this map by adding graphics and plotting popular constellations to create a timeless piece of art that is ready to adorn your wall forever.
You can verify the authenticity of our star maps using any open source or free app available to check live sky data (Stellerium is our favourite app).
Do you take bulk orders?
Yes, we take bulk orders for corporate gifting, wedding planners, colleges (graduation gift), NGOs, etc. Bulk pricing is based on the quantity for each order so please get in touch with us on [email protected] and let us know your requirements.
How long does it take to process and deliver an order?
Processing Time for Each Product:
- Star-maps: 3/4 working days.
- Star-map Night Lamp: 5/7 working days.
- Personalised Jewellery: 3/4 working days.
- Personalised Keychains & Coins: 3/4 working days.
- Personalised Hampers: 5/6 working days.
- Acrylic Stand, Photo-board, Calendar & Glee-box: 4/5 working days.
- Greeting Cards: 2/3 working days.
Processing time excludes weekend and public holidays.
Additional 2-3 days for shipping to any metro city in India, 5-7 days to any other location in India. So if you’re planning to gift this for a specific occasion, be sure to order in advance just to be safe 🙂
I’m late in ordering, can you expedite my order?
Yes, if time permits, we will try to bump your order to the front of the queue. Just reach out to us via email on [email protected] and we will try our best to accommodate your request.
What is the return policy? Do you accept returns?
Sorry, since each star map is made specifically for you, we will not be able to accept return as we will not have any further use of the product. In rare cases of damage during transit, we will send you a fresh piece at no cost.
